Customer Journey Digital Masterclass at Go Digital Live
April 21, 2021 @ 10:30 am - 11:30 am
(More info to follow, contact for details)
Have you truly thought about how you interact with your customers? Have you considered their experience? What could you change to make better? What processes could you put in place?
Led by digital strategist Jonny Ross, this seminar on Customer Journey will cover:
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Understand all the touchpoints your customers have
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Analysing Awareness
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Analysing Consideration
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Analysing Onboarding
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Analysing Post Purchase
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Exploring Customer Centric Marketing
Give you customers world class service and treat them like celebrities to increase retention and turn them into influencers!
